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What is a family-friendly workplace?

Just as there is no cookie-cutter solution to work-family issues there is also no absolute definition of what constitutes a family-friendly workplace. Many factors, including the nature of the business, employee needs and the specific community and culture involved, shape the kind of approach which makes a particular workplace family-friendly.

While the definition of family-friendly is hard to pin-down, the following are features to strive for in creating family-friendly work environments:

  • Flexibility: this refers to an operational style that responds positively to employee needs that may arise from time-to-time, to attend to urgent family issues such as emergency child care or elder care responsibilities.
     
  • Supportive Supervisors/Managers: this refers to a management style that is about valuing staff. This approach is characterized by a desire to help employees address their stressors and achieve better balance between work and the rest of their lives.
     
  • A Culture that is Work/Family Friendly: this type of workplace is characterized by overall values and attitudes which see work/family issues as an opportunity to develop ‘new ways of working,’ which are shown to assist in recruiting and retaining high quality employees.
     
  • Alternative Work Arrangements: an array of flexible options are made available to employees, including daily or scheduled flextime arrangements, job-share, reduced hours, compressed work-week, family leave options, telecommuting, leaves and sabbatical options.
     
  • Recognition of Child and Elder Care Issues: this might include providing some form of support for childcare, providing access to a referral service regarding child or elder care, establishing on-site childcare or, as has been done in some Canadian cities, developing a consortium with other employers in order to provide emergency childcare.

For an example of how to approach an employer to negotiate family-friendly practices in the workplace visit
www.ext.nodak.edu/extpubs/yf/famsci/fs514w.htm


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